ASOS

Sue Vicary

okay

calvin

relatively straightforward app, fast and smooth.

Mário Almeida

Returns aren't working either in the mobile app or web. It's the second purchase I have to go through customer support to have a bar code created. It's either a very long standing bug or company policy to prevent returns.

James Robertson

very useful, but just a little disappointed there was no brown belts in my size I had to get one that I didn't really like

Tommy Murran

excellent

Mimihouhou 1

this app is the best , like you can find anything you want and even cheaper

Clive

didn't experience any difference!

Ololade Ogunneye

very easy to use and good value for money

Susan Farrell

quick and easy to use!

Sharon Smith

Very Excellent service

A Google user

Pretty frustrating customer service. The selection and price is great but if there is something wrong with your order the only option is to use chat apps where every single reply is from a different person. I've only had 3 problems out of 10-12 orders but all were their mistakes and none of them were resolved well. I've worked customer service in stores and e-commerce and none of the companies I worked for ever gave such lame responses when they messed up or did so little to make it right.

Liane Holl

I don't know if the customer service is lacking because I'm in the states, but I can't seem to get a good order. My friend orders all the time, but I can't get an order without an issue. First order was a collection of clothing, but face shields showed up. Now I only get one shoe and still don't have a refund from a mid-November return date (over a month at time of review).

A Google user

I like using asos on my web browser as opposed to the app. It sometimes doesn't have a proper home button and I have to turn off the app to get it to go back to Home. There's also more errors on the app that I don't deal with when I'm purchasing on the web browser. Maybe it's my phone but I don't have these issues with other shopping apps.

A Google user

Asos is a life saver , from the alerts on sales or promos to saving my favorites, from the click and collect options to the very reliable 2 day shipping. The style is exceptional for male plus size. Great cashback rewards, pleasantly affordable inventory especially with the klarna option at the checkout. It's a challenge not to look into the "new in" section on a daily basis.

Sam Nyx

There are so many bugs in this app. I ordered an item and made sure I ordered the right size but the system then placed a different size. I contacted their customer service and they couldn't do anything, they couldn't even cancel the order. It was a bug in the system that causes sizes and colors to change due to inventory, but it is not right for the system to change my order once I ordered it.